HeyReprotech

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Patient or customer?

www.heyreprotech.com

Patient or customer?

Oct 11, 2022
Share this post

Patient or customer?

www.heyreprotech.com

It matters how we think about the people seeking fertility care.

Is a person who seeks fertility treatment a "patient" or a "customer"?

It's not a new question, but it's been on my mind.

Those who think people seeking medical treatment should be "customers" tend to focus on how customers have choice and agency. They have "the ability to choose between supp…

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